Frequently Asked Questions

Small Business FAQs

Awesome! You can select your plan here or contact a Sales representative to get started!

We do not offer free trials. When you sign up and receive logins, you are provided full access to our software where you can take advantage of all the features mentioned on the website.

Support Hours are
Monday – Friday, 8:00am – 5:00pm (Mountain Time)

After Hours Emergency Support

​Please contact a Sales representative to find a plan that fits your marketing needs. We have a wide range of options!

As many as you want! We have vigorously tested the software with thousands of lists.

You can import up to 20 custom fields in addition to Email Address.

We have some regularly used Custom fields (such as First Name, Last Name, address, etc) already setup in the software.

No. We provide dedicated IP addresses – only you will be mailing on these IPs. This way, you will have complete control over your IP reputation and you won’t be at risk of any other mailers ruining that IP reputation.

Yes, you can host images you will need in your creatives directly on your ListMarketer server. The URL can then be added to the HTML code you already  have or through the Gallery in the Template feature.

Yes! Please see our API page.

Dedicated Server FAQs​

Awesome! You can select your plan here or contact a Sales representative to get started!

ListMarketer has a relationship with a large number of ISPs, so we are happy to provide you with a server and IPs. When we provide server hosting, we make a commitment to manage the relationship with the ISPs so you don’t need to worry about the logistics of your server. We are committed to keeping your server up and mailing and will credit any downtime caused by the hardware or ISP technical issues.

This will be an additional charge and item on your monthly invoice. Please contact Sales for details on our server hosting options.

Yes, you are free to provide your own server as long as it is compatible with our requirements (specs). Simply send us root access after the ISP has prepared the server. Once we receive root access to the server, our team will get started installing the software. When we have the software installed (and the server provisioned), we will provide logins to your server.

Operating system: CentOS 5.11
Bitwise version: 32-bit
Basic install, no desktop packages.
Minimum disk space: 200GB or more
Memory: 8GB or greater
CPU: Intel Intel Core i3, Intel Core 2 Duo E-series, Intel Xeon E-series or better

Disk partitioning:
100MB for /boot
4GB for swap
Remainder of the drive on /

Please contact Sales for our full list of options. Most commonly, customers send at a maximum of 300k/hr after Warming Up the IPs; however, the software is capable of sending at a faster rate should you need it.

Of course. ListMarketer offers the option to create multiple ‘clients’. Each client will have a unique login and have restricted access with unique lists and unique campaigns.