Frequently Asked Questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

We have been in business since 2004. As of 2016, we are operating under new management, with new lower pricing and new small business plans. Contact us today for a free quote.

Since we provide all our client with dedicated IP addresses, we do not offer a free trial, however we are happy to give demo and answer all the questions you have in order to make sure that ListMarketer is the right service for you. We offer a tiered pricing structure and no long term contracts.
It varies depending on your service level, but typically within 48-72 hours.
We accept Visa, Mastercard, and American Express, as well as ACH payments and wire transfers for accounts over $1000.
Yes. The more subscribers you have, the lower the per subscriber cost becomes. Please see our pricing page for details of our plans. If you need to send mail to hundreds of thousands or even millions of subscribers, we have cost-efficient plans available. Please contact us for more information.
Support is available by Skype, email, or just picking up the phone. After hours support is available for critical issues based on your specific plan. One on one software instruction is also available.
ListMarketer has a relationship with a large number of ISPs, which we are happy to use to provide you with IPs. When we provide hosting, we make a commitment to manage the relationship with the ISPs so you don't need to worry about the logistics.
Absolutely. ListMarketer is designed to provide you with all of the data you need. You can configure the software in multiple ways to provide a variety of reports, easily manage and export lists, analyze data and even set up custom reporting. You have access to all of the information you need to effectively manage all aspects of your campaigns.
No. We only work with dedicated IP addresses - only you will be mailing on these IPs. Therefore, you will have complete control over your IP reputation.
You can import up to 20 custom fields in addition to Email Address, Source IP, and Source Timestamp.
As many as you want, within the maximum subscribers that are available on the plan you select. Number of total subscribers is what matters, not the number of lists.
Unlimited! Volume is not capped. Our pricing and usage is based on number of subscribers you are mailing to, not the frequency of mailing.
Yes, any images you will need to put in your creatives can be hosted directly on your ListMarketer server.
Yes! Please contact us for more details on using our API.
We have a variety of products and services available. Everything from web hosting, database backup, server monitoring, DNS services, unsubscribe and blacklist syncing, dedicated servers, multiple IP addresses, database and campaign management, API integration and much more. Please see our services page or contact sales for more information.
Everything from the first-time email marketer sending to a list of 5000 subscribers once a month all the way up to large companies sending millions of emails and everything in between. We will do a full review and make recommendations for services based on how much and how often you need to send. Contact sales to get started.
ListMarketer was founded by email marketing entrepreneurs who understand the unique challenges of high volume email marketing. Over the years we have been in business, our software and services have continued to evolve. As regulations and the needs of business email marketing have changed, we have continued to add capability to our software and service offerings in order to ensure that business owners remain compliant, and see the best possible benefit of email marketing. ListMarketer is dedicated to providing businesses the tools and expertise needed in order to efficiently and cost-effectively manage their email marketing efforts.

Copyright © 2015 - 2018 ListMarketer, Inc. All Rights Reserved.